Update: Wednesday, March 25, 2020
Here’s what’s happening in your co-op this week:
We’re Here for You
We expect there will soon be a “Shelter in Place” order. Our stores will still be open, and you will still be able to shop for groceries. To prepare for this phase, here are some updates and requests:
- New store hours starting Friday, March 27th: 11 am – 7 pm daily
- Please limit your shopping trips by stocking up and shop alone if possible.
- Please practice social distancing (about 6 feet) when in the store.
- At checkout, please keep social distance between you and the person in front of you.
Coming Next Week – Online Shopping
You will soon be able to shop and pay online and pickup your groceries curbside. We will send you an email announcement when the system goes live next week.
Protecting our Workers
Our store employees are our most valued resource. They have been on the front lines for weeks, serving hundreds of shoppers each day. We recently installed plexiglass dividers at registers to help reduce exposure to the public during check out. We ask for your cooperation in helping to keep both you and our workers safe:
- Please minimize your interaction with the cashier. A wave and a smile are always welcome.
- If possible, please pay with a card rather than cash to avoid exchanging bills and coins with the cashier.
- Please bag your own groceries if you can.
- We are limiting the number or workers on the sales floor, which may limit our ability to answer questions. Please email questions to firstname.lastname@example.org.
- Deliveries continue to arrive daily, including fresh fruit and vegetables.
- We continue to produce baked goods and prepared foods daily.
- For safety reasons, we’ve discontinued coffee service, sandwiches, and sliced-to-order deli meats.
- Although we have discontinued the food bars and bulk foods, a selection of those goods are still available in prepackaged, to-go containers.
In an effort to protect our seniors, we will do your shopping for you. Instead of setting dedicated senior hours, we will take your order online, shop, and load your groceries into your car. There will be no fee for this service for seniors.
A Note from Ruffin – Thank You!
We want you to know how much we appreciate our owners and shoppers. It’s been incredible to see how our community has worked together during this stressful time. Thank you, as well, for the kind words about our staff. I’m so grateful for their hard work. They have responded with excellence and kindness. Thanks to them, our community has access to local, healthy food. Please know that we are doing everything possible to keep our staff safe, while continuing to serve you, our community.
Update: Wednesday, March 18, 2020
Our Community is safer when we keep our distance
- For your safety and the safety of our staff, we ask you to please practice social distancing by remaining six feet apart (about two arm’s lengths) whenever possible in the store.
- When you get in line at the checkout, please remember to keep distance between you and the person in front of you
- As much as we value our conversations at the register, please minimize your interaction with the cashier. Use a card if you can and keep as much distance as possible.
- Plan to stock up on each visit in order to make as few shopping trips as possible. Consider shopping for your neighbors and family.
- If you want to avoid crowds, we have the fewest shoppers right after we open (8 am) and right before we close (8 pm).
- Thank you for your understanding and your cooperation!
- Deliveries are arriving daily. We are in-stock on most items
- We continue to make our fresh baked goods and prepared foods daily.
- Because we have temporarily closed the food bars, we cooked up a wider selection of take-home meals.
- To avoid supply shortages, we purchased a truckload of Earthfare private label products. Much of this product is the same as the Field Day brand that we currently sell, but we can offer it at a discount.
- Since we canceled our April wine events, we are rolling out the discounted wines as they arrive.
Our indoor cafés are closed, as well as our outdoor seating areas.
All alcohol purchases are now for off-premises consumption only.
Update: Monday, March 16, 2020
Dear Weaver Street Community,
Thank you for working together to make our community as safe as possible in response to the Coronavirus.
I want to share the additional steps that we are taking starting Tuesday March 17:
- Reducing store hours to 8 am to 8 pm.
- Closing our indoor cafes. Our outdoor seating will still be open, with tables spaced farther apart.
- Changing the way that we serve food to maximize safety, including:
- Replacing bulk food items with pre-packaged products.
- Replacing our food bars with additional packaged take-home meals.
- Pre-packaging all bread and pastries.
- Converting coffee to service by the staff.
- Converting to disposable cups and containers.
These new steps are in addition to steps that we took last week:
- Frequently sanitizing high-touch locations.
- Making sanitizing wipes and hand sanitizer available to you at additional points.
- Requiring any staff with respiratory symptoms or fever to stay home and seek appropriate care.
- Cancelling events and ceasing food sampling.
- Working closely with our suppliers to ensure uninterrupted supply, particularly of local products.
We appreciate the suggestions that many of you have sent us. We continue to monitor the situation closely as we adjust our operations to prioritize the health and safety of you and our staff. You can monitor our response at at weaverstreetmarket.coop/coronavirus-updates.
We rely on the advice of our local health department and other governmental agencies, and urge our owners and shoppers to learn more about protecting themselves at the CDC website and the Orange County and Wake County websites.
Times like this are a testament to the strength of our community. We appreciate your kindness and cooperation as we work together to provide healthy food and keep our community safe.
Update: Thursday, March 12, 2020
Dear Weaver Street Community,
Weaver Street Market is in the unique position of offering sustenance for our community while also doing all we can to minimize the risk of the Coronavirus to our staff, owners, and shoppers. As a community-owned business, we have a heightened commitment to ensure that our stores are ready to serve you during this challenging time.
I want to share the things our co-op is doing to best serve you, care for our staff, and meet the needs of our community:
- We have implemented even more rigorous cleaning practices throughout our stores. This includes frequently sanitizing high-touch locations like carts, payment machines, and seating and bathroom areas. We are also changing out hot and cold bar utensils on an hourly basis.
- We are making sanitizing wipes and hand sanitizer available to you at additional points around the stores. There is currently a shortage of these items, so we are tasking staff with frequently cleaning all high-touch areas.
- We have asked any staff exhibiting symptoms of respiratory illness or fever to stay home and notify their physician. Our co-op has a generous paid time off policy, and we are working with employees on a case-by-case basis to ensure that they have the support they need.
- We have suspended food sampling and free fruit for kids, stopped accepting personal cups at our coffee bars, and discontinued paper feedback forms in favor of online feedback.
- We are cancelling events to minimize risk. This includes the April wine shows, the May co-op fair, and tours.
- We are working closely with our suppliers to ensure we have the products that you need. We are paying particular attention to supporting our local producers and keeping our local products available.
We anticipate that guidance from governmental agencies will change rapidly over the coming days and weeks. We will continue to closely monitor the situation and to adjusting our operations to prioritize the health and safety of you and our staff. You can monitor our response at weaverstreetmarket.coop/coronavirus-updates.
Thank you for being an integral part of our community. We appreciate your kindness and cooperation as we work together to keep our community safe.